Refunds & cancellation

Every payment on Event.ps is final and is not refunded once made, whether for invitations, extra cards, SMS credit, institution plans or service fees.

This is because our services are digital and available the moment you pay: the invitation link, sending it to guests and downloading the video and files cannot be returned once used.

You can design and preview your whole invitation for free before paying, to be sure it is exactly right. Please check your order and quantity carefully before paying.

SMS credit is valid for 6 months from the date it is bought; after that any unused credit expires automatically and is neither refunded nor replaced.

Sends use the credit that expires first; your SMS page shows when your credit expires.

Messages the provider does not send are credited back automatically with the same expiry date. SMS credit is never turned into money.

You can cancel the renewal at any time; the plan stays active until the end of the paid period, and no part of it is refunded.

What guests pay goes to the host and is not refunded by the platform; service fees are non-refundable. Any disagreement between a guest and a host is settled between them.

If something goes wrong on our side, we fix it, extend your invitation or give you credit on the platform, without a money refund.

If you were charged more than once for the same order because of a payment error, write to info@event.ps with the order number so the extra charge can be handled.